Warranty Coverage

Warranty Coverage
GIESEMANN's warranty obligations are limited to the terms set forth below:

GIESEMANN warrants their products (exept self mounting kits, bulbs and lighttubes) against defects in materials and workmanship for a period of (1) year from the date of original retail purchase. If a defect exists, at its option GIESEMANN will (1) repair the product at no charge using new or refurbished replacement parts, (2) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product. A replacement product assumes the remaining warranty on the original product or 90 days; whichever is longer.

When a product or part is exchanged any replacement item becomes your property and the replaced item becomes GIESEMANN's property. When a refund is given, your product becomes GIESEMANN's property.



Obtaining Warranty Service
(1) If you have purchased your product in the U.S, Canada and Mexico, telephone Giesemann´s representation - XENIA Inc - to find the nearest Authorized Warranty Service provider.

(2) Any and all warranty claims must be accompanied with original purchase invoice.

(3) Products may be returned only after gaining written permission from GIESEMANN , and all goods must be returned freight prepaid to our warehouse. Goods returned under warranty and found defective will be repaired or replaced at the discretion of GIESEMANN, and returned to the customer freight prepaid. Goods returned under warranty and found to be not defective will be returned to the customer freight collect. Normal Handling charges will apply.


Exclusions and Limitations
The GIESEMANN Warranty applies only to products manufactured by or for GIESEMANN that can be identified by the original GIESEMANN trademark, trade name or logo affixed to them. GIESEMANN's warranty does not apply to any non-GIESEMANN product even if packaged or sold with our products. Non GIESEMANN manufacturers may provide their own warranties.

GIESEMANN and their authorized dealers are not liable for any damage or loss to housing or animal life living in aquariums.

This warranty does not apply: (a) to damage caused by accident, abuse, misuse, misapplication or non GIESEMANN products (i.e. bulbs etc.); (b) to a product or a part that has been modified without the written permission of only GIESEMANN.

THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LUIS OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL WRITTEN, EXPRESSED OR IMPLIED. GIESEMANN SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GIESEMANN IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITIONS, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING. REPURCHASING OR REPRODUCING ANY MATTER STORED OR USED WITH GIESEMANN PRODUCTS. GIESEMANN SPECIFICALLY DOES NOT REPRESENT THAT IT WILL ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR LOSS OF AQUARIUM LIFE.

Light bulbs are guaranteed to operate when first installed. No warranty exists when the glass is broken. The wide variety of ballasts now being used operate over a wide range of specifications and make any blanket warranty impractical. Any claim for warranty coverage must be made according to our warranty conditions