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With a Giesemann product, you not only acquire a special luminaire, but also a service you can rely on. That's why you will not only find a wide range of services and products with us, but also dedicated employees. Please feel free to contact us directly or your local specialist dealer. You can reach our service
by telephone: 02157-812990
or by e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.


Repair service

We take great care with our products, the associated software and the descriptions. Despite the greatest care and all kinds of technical assistance - our products are made by people. Therefore, errors cannot be excluded; we welcome constructive criticism and suggestions.

In the event of returning your product, please enclose the fully completed return form with your consignment.



For all returns to GIESEMANN, the fully completed and signed return form with a comprehensible description of the problem and all necessary documents must be enclosed with the contents of the parcel sent to us - otherwise, unfortunately, no processing is possible at our company.