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QUESTION & ANSWER

 

LYNK PRO APP - all lights / fixtures with lynk pro and lynk pro Box

Question:
My light is not found in the app LYNK PRO - what can I do?

Answer:
For Android devices in particular, all device authorisations must be explicitly granted to the LYNK pro app (this is usually already done automatically for iOS devices).

You will find the "LYNK pro" app in the device settings of your Android device under "Apps and notifications". Here, select "Permissions" and allow the app all permissions, in particular location sharing and, if applicable, sharing for "Nearby devices". As soon as all authorisations have been approved for the app (marked as “no permissions denied”), communication with the light is possible without any restrictions.

1 

On the start screen of the LYNK pro app itself, directly via the "i" (info) button you will find the system settings for location- and storage-permission.

 

2

Question:
Somehow the light is on all night, or the light does not switch off completely. What could be the reason?

Answer:

In the daylight (‘sun’) area, there are switching points during the course of the day. Each point has a precisely defined property, consisting of six (or possibly more) channels. If you tap a switching point once, you will see at least six faders for the channels below. All faders together define this selected switching point: If all channels are set to 0%, the daylight is off at this point. If only one of the channels is NOT at 0%, the corresponding channel will light up at this time.

The very first and also the very last switching point in the course of the day should be checked carefully: here, all six (or possibly more) controls must definitely be set to 0% so that the total intensity of these points is displayed as 0%. In addition, the moonlight settings should be checked or set to the desired values or the moonlight should be switched OFF completely.

Question:
Unfortunately, the daylight programme set by my colleague with his device can no longer be called up with my mobile phone. What's the problem?

Answer:
In principle, only ONE device should be used for programming because otherwise the values of the currently connected app will be repeatedly transferred to the LYNK PRO and the settings there will be overwritten. When connecting to a new device (new app), the settings of the Lynk pro are overwritten with the new information from the app. However, the colleague can open the app on his iPhone, even if he is not currently connected to the controller, select the last saved settings under "Light programmes" and send them using the "Share" button. You can then import this and use it yourself on your mobile phone.

Question:
How should I coordinate the moonlight with the daylight?

Answer:
Daylight and moonlight are handled completely independently of each other.

A daily time window is defined for the moon in which the moon may be active.
You also define a specific day as a full moon day. To define the full moon day, set the intensity at full moon (e.g. 12%) and the desired channel (e.g. channel 1).
All further days are then determined automatically, i.e. the moon will continue to dim for 14 days from the entered full moon date (and the moonlight will be dimmed darker day by day until the new moon, then dimmed higher again every day until the moon reaches the full moon again on the 28th day).  

Note: Entering very small values (e.g. 1% at full moon) would be very, very weak! It is possible that not all LEDs are capable of this low setting even at full moon, as there is a certain technical variation in materials and some LEDs only start at around 2%. From the following day, after the full moon day, the dimming continues - no LED can achieve less than 1%, so it usually remains dark. It is best to set the full moon day to a more realistic value, for example 8%, so that you can observe the daily waning moon spectacle within the set time frame. In fact, it can happen that even on some days around the new moon, the moonlight is very dark at night or even already OFF, just like in nature.
Another small note: during the adjustment work, the connected lights always display the current settings LIVE, even when adjusting the moonlight. If there is no activity, the system automatically switches back to daytime automatic after 10 seconds.

Question:
What do I have to do to optimise the dimming between two points?

Answer:
Nothing at all!
The switching point itself is always precisely defined by a time and the percentage values of all the channels involved. The light then interpolates between the points completely automatically. It is therefore sufficient to simply define corner points! If, for example, all channels are set to 70% at 21:00 and all channels are set to 0% at 22:00, the light is gradually dimmed down to 0%.